Standard Invoice Terms & Conditions

Last Updated: 25 May 2026

These Standard Invoice Terms & Conditions ("Terms") govern all quotations, proposals, purchase orders, work orders, statements of work, invoices, subscriptions, data licences and professional service engagements issued by or accepted with Clear View Market Research LLP ("Company", "we", "our" or "us"), unless otherwise agreed in writing by an authorised partner of the Company.

By accepting a quotation, proposal, purchase order, work order, statement of work, invoice, commencement of Services, delivery of Services or by making any payment, the Client acknowledges that it has read, understood and agreed to be bound by these Terms.

1. Definitions

Client means the individual, company, organisation or other legal entity purchasing, subscribing to or receiving the Services.

Services include market research, consumer research, business research, healthcare research, industrial research, competitive intelligence, survey programming, questionnaire design, data collection, data processing, data analysis, business intelligence, consulting, analytics, reports, dashboards, presentations, subscription services, data licensing and related professional services.

Deliverables include reports, presentations, raw data, processed data, dashboards, questionnaires, methodologies, codebooks, software outputs, databases, templates and all related work products.

2. Scope of Services

The Company shall provide only the Services expressly stated in the accepted quotation, proposal, statement of work, purchase order or invoice.

Any request outside the agreed scope shall constitute a change request and may result in revised pricing, additional fees and revised delivery timelines.

3. Pricing

Unless expressly stated otherwise:

• All prices are exclusive of GST and other applicable taxes.

• Prices are based on the agreed scope of work.

• Changes in scope, timelines, methodology, sample size or Deliverables may result in revised pricing.

• Quotations remain valid for the period stated therein or, if no period is specified, for thirty (30) calendar days.

4. Currency

Unless otherwise stated, invoices shall be issued and payable in Indian Rupees (INR).

Where an invoice is issued in a foreign currency, payment shall be made in the invoiced currency.

Any exchange rate difference, foreign exchange conversion fee or banking charge shall be borne by the Client.

5. Payment Terms

Payment shall be made within the period specified on the invoice.

Where no payment period is specified, payment shall be due within thirty (30) calendar days from the invoice date.

Time shall be of the essence in respect of all payment obligations.

Payments shall be made without deduction, set-off or counterclaim except where required by applicable law.

Invoices remain payable irrespective of the Client's internal approval, procurement or administrative procedures.

6. Invoice Disputes

Any dispute relating to an invoice must be notified in writing within seven (7) business days from the invoice date, together with reasonable details of the dispute.

Amounts not in dispute shall remain payable on the due date.

Failure to notify within the above period shall constitute acceptance of the invoice.

7. Late Payment

The Company may charge interest at eighteen percent (18%) per annum or the maximum rate permitted under applicable law, whichever is lower, on overdue amounts from the due date until payment is received.

The Company may suspend Services, withhold Deliverables, suspend access to online platforms or refuse further work until all outstanding amounts are paid.

The Client shall remain liable for all reasonable recovery costs and legal expenses incurred in recovering overdue payments.

8. Ownership and Licence

Ownership of all Deliverables shall remain with Clear View Market Research LLP until full payment has been received.

Upon full payment, the Client receives a non-exclusive, non-transferable and non-sublicensable licence to use the Deliverables solely for its own internal business purposes unless otherwise agreed in writing.

No ownership of the Company's intellectual property, methodologies, proprietary tools, trade secrets or know-how is transferred.

9. Non-Refundable Services

Due to the customised and intellectual property-based nature of research and consulting services:

• Advance payments are non-refundable.

• Completed work is non-refundable.

• Customised reports cannot be returned.

• Data licences and subscriptions are non-refundable unless otherwise agreed in writing.

10. Taxes

GST shall be charged wherever applicable under Indian law.

Where tax is required to be withheld by the Client, the Client shall provide valid TDS certificates and supporting documentation within the statutory timelines.

International withholding taxes shall be borne by the Client unless otherwise agreed in writing.

11. Delivery

Delivery dates are estimates unless expressly agreed otherwise in writing.

Delivery shall be deemed complete upon transmission of Deliverables by email, secure download link, cloud storage, client portal or any other agreed electronic method.

12. Client Responsibilities

The Client shall:

• provide complete and accurate information;

• provide timely approvals and feedback;

• obtain all required permissions for data supplied to the Company;

• nominate a single point of contact; and

• cooperate reasonably throughout the engagement.

Delays caused by the Client may result in revised delivery dates and additional fees.

13. Acceptance of Deliverables

Deliverables shall be deemed accepted unless written objections specifying material deficiencies are received within seven (7) business days after delivery.

Minor corrections, formatting changes or clarifications shall not constitute rejection.

14. Confidentiality

Each party shall keep confidential all proprietary, technical, commercial, financial and business information received during the engagement.

This obligation shall survive completion or termination of the engagement.

15. Data Protection

The Company shall process information in accordance with applicable privacy and data protection laws.

The Client warrants that all necessary permissions, notices and lawful bases for collection, sharing and processing of personal or respondent data have been obtained where required by law.

16. Intellectual Property

All methodologies, research frameworks, analytical models, survey designs, questionnaires, templates, dashboards, software, databases, documentation, know-how and other proprietary materials shall remain the exclusive property of Clear View Market Research LLP unless expressly agreed otherwise in writing.

17. Restrictions

The Client shall not copy, reproduce, modify, reverse engineer, sublicense, sell, lease, redistribute, publish or commercially exploit any Deliverables except as reasonably necessary for its own internal business purposes or as authorised in writing by the Company.

18. Professional Judgment

Research findings, opinions, forecasts and recommendations are based upon information reasonably available at the time of preparation and represent professional judgment.

Business decisions remain solely the responsibility of the Client.

The Company does not guarantee commercial success, business growth, investment returns, regulatory approvals or financial outcomes.

19. Limitation of Liability

To the fullest extent permitted by law, the Company's aggregate liability arising from any engagement shall not exceed the professional fees paid by the Client for the specific project giving rise to the claim.

The Company shall not be liable for indirect, consequential, incidental, special or punitive damages, including loss of profits, revenue, goodwill, business interruption or data.

Any claim must be commenced within twelve (12) months after the cause of action first arose.

20. Indemnity

The Client agrees to indemnify and hold harmless Clear View Market Research LLP, its partners, employees and consultants against claims, liabilities, losses, damages, costs and reasonable legal expenses arising from Client-provided materials, misuse of Deliverables, breach of these Terms or violation of applicable laws.

21. Force Majeure

The Company shall not be liable for delays or failure to perform caused by events beyond its reasonable control, including natural disasters, pandemics, cyber-attacks, internet failures, government actions, labour disputes, war, riots, transportation disruptions or utility failures.

Project timelines shall automatically extend for the duration of such events.

22. Termination

Either party may terminate an engagement by written notice.

The Client shall remain liable for payment of all work completed, work in progress, expenses incurred and third-party commitments made before termination.

Advance payments shall remain non-refundable.

23. Governing Law and Jurisdiction

These Terms shall be governed by the laws of the Republic of India.

All disputes shall be subject to the exclusive jurisdiction of the competent courts located at Pune, Maharashtra, India.

24. Electronic Records

Electronic invoices, digital signatures, emails, scanned signatures and electronic approvals shall be legally valid and enforceable to the fullest extent permitted under applicable law.

25. Contact Information

Clear View Market Research LLP

Email: info@clearviewmarketresearch.com

Website: https://clearviewmarketresearch.com

Registered Office: (As stated in the Company's statutory records)

GSTIN: (As stated on the invoice)

LLPIN: (As stated on the invoice)

PAN: (As stated on the invoice)

Last Updated: 25 May 2026

These Standard Invoice Terms & Conditions apply to every quotation, proposal, purchase order, work order, statement of work, invoice, subscription, data licence and related professional engagement issued by or accepted with Clear View Market Research LLP unless expressly agreed otherwise in writing.